Frequently Asked Questions
Frequently Asked Questions – Anaheim Plumbing Pros
At Anaheim Plumbing Pros we believe that an informed customer is a happy customer. We understand that plumbing issues can be confusing and stressful. Whether you are dealing with a sudden emergency or planning a major renovation you likely have questions about the process the costs and the best solutions for your home. We have compiled this comprehensive list of frequently asked questions to provide you with the answers you need. We cover everything from emergency plumbing protocols to water heater maintenance and drain cleaning tips. If you do not see your specific question listed here please do not hesitate to contact us. We are dedicated to serving the Anaheim community with clarity and expertise.
General Plumbing Inquiries
What areas do you serve?
We are a locally focused plumbing company dedicated to serving Anaheim California and the surrounding communities. We cover every neighborhood in Anaheim ensuring that local residents have access to high quality plumbing services. We also extend our service area to nearby cities including Fullerton Placentia Orange Garden Grove Stanton Buena Park Cypress Yorba Linda and Villa Park. You can find a detailed list of the zip codes we serve at the bottom of this page.
Do you offer services on weekends?
Yes we do. We understand that plumbing problems do not always happen during standard business hours. We are a weekend plumber open on Saturdays and Sundays to assist you. Whether you need a standard repair or urgent assistance we are available to help. We are committed to being there when you need us most.
How quickly can you respond to a service call?
Response times can vary based on the current volume of calls and traffic conditions in Anaheim. However we prioritize emergency calls. If you are searching for an emergency plumber near me because of a burst pipe or a major backup we strive to get a technician to your door as fast as possible. For non urgent appointments we work with your schedule to find a time that is convenient for you.
Do you service commercial properties?
Absolutely. We are experienced commercial plumbers. We work with a wide range of businesses including restaurants office buildings retail stores and property management companies. We understand the unique demands of commercial plumbing systems and offer services tailored to minimize disruption to your business operations.
Emergency Plumbing Questions
What is considered a plumbing emergency?
A plumbing emergency is generally defined as any situation that poses an immediate threat to your property or your safety or that leaves you without essential services. Common examples include burst pipe repair needs overflowing toilet help main sewer line backups and no hot water. If water is flooding your home or if you cannot use your facilities it is an emergency. We offer 24 7 plumbing help to address these critical issues.
What should I do if a pipe bursts?
If you experience a burst pipe the first step is to stop the flow of water. Locate your main water shut off valve usually found where the water line enters your house or near the street curb. Turn it off immediately. Once the water is off contact us for emergency plumbing service. We will arrive quickly to replace the damaged section of pipe and restore your water service.
I smell gas in my home. What should I do?
CRITICAL SAFETY WARNING: If you smell gas hear a hissing noise near a gas line or suspect a leak go outside call 911 immediately as this is a serious emergency that needs urgent attention. Do not touch any light switches use a telephone or do anything that could create a spark. Once the emergency responders and the utility company have declared the area safe we can perform the necessary gas line repair.
My toilet is overflowing and won’t stop. How do I stop it?
Look for the valve on the wall behind the toilet near the floor. Turn this valve clockwise to shut off the water supply to the toilet. If there is no valve or it is stuck lift the lid off the tank and push down on the flapper valve at the bottom to seal the drain then lift the float to stop the fill valve. Then contact us for a clogged toilet plumber near me request.
Drain Cleaning and Sewer Line Questions
Why is my kitchen sink draining slowly?
Slow drainage in a kitchen sink is usually caused by a buildup of grease food scraps and soap scum. Over time these materials coat the inside of the pipe reducing its diameter. We recommend professional drain cleaning to remove this buildup. Avoid using chemical drain cleaners as they can damage your pipes. Instead rely on our clogged kitchen sink fix services to clear the line safely.
What is hydro jetting and do I need it?
Hydro jetting is an advanced drain cleaning method that uses high pressure streams of water to scour the interior of your pipes. It is capable of cutting through tree roots grease and hard scale buildup. It is essentially a power wash for your sewer line. If you experience frequent clogs or have an older home with cast iron pipes hydro jetting is often the best solution to restore your pipes to near new condition.
Can tree roots really damage my sewer line?
Yes tree roots are one of the leading causes of sewer line damage in Anaheim. Roots are attracted to the moisture and nutrients in the sewer line. They can enter through tiny cracks or loose joints and grow rapidly eventually filling the pipe and causing a blockage. They can also exert enough pressure to crack or collapse the pipe. We use camera inspection technology to check for root intrusion and determine the best repair method.
How often should I have my drains cleaned?
For most homeowners having a professional drain cleaning every 18 to 24 months is a good preventative measure. However if you have a large family use your kitchen disposal frequently or have large trees on your property you may benefit from annual cleaning. Regular maintenance helps prevent sudden backups and extends the life of your plumbing system.
Water Heater Repair and Installation Questions
Why is my water heater making a popping noise?
Popping banging or rumbling noises coming from your water heater are usually caused by sediment buildup. In Anaheim the hard water contains minerals that settle at the bottom of the tank. The water trapped beneath this sediment layer boils and bubbles up creating the popping sound. This can lead to overheating and damage the tank. We offer water heater maintenance services to flush this sediment out.
How do I know if I need a new water heater?
Most traditional tank water heaters last between 8 and 12 years. If your unit is older than this and requires frequent repairs it is likely time for replacement. Other signs include leaking from the tank rust colored hot water or the unit failing to provide enough hot water for your needs. We can assess your current unit and provide options for water heater replacement if necessary.
What are the benefits of a tankless water heater?
Tankless water heaters heat water on demand rather than storing it in a large tank. This means you never run out of hot water even if you are the last one to shower. They are also more energy efficient because they do not waste energy keeping a tank of water hot all day. They take up less space and have a longer lifespan than traditional models. We are your local tankless water heater install expert.
My water heater is leaking. Is this an emergency?
Yes a leaking water heater can be a significant issue. If the tank has ruptured it can release 40 to 50 gallons of water into your home causing extensive water damage. If you see water on floor near water heater turn off the water supply to the unit and the power or gas supply then contact us immediately for emergency water heater repair near me.
Pipe Repair and Repiping Questions
Why is my water pressure low?
Low water pressure can be caused by several factors. It might be a localized issue like a clogged aerator on a faucet or a broader issue like a hidden leak in your main line. In older homes with galvanized pipes internal corrosion can restrict the flow of water. We are the low water pressure plumber experts who can diagnose the root cause. If the issue is widespread corrosion repiping services may be required.
What is a slab leak?
A slab leak is a leak that occurs in the water pipes located beneath the concrete foundation of your home. These are common in Anaheim due to shifting soil and chemical reactions between the copper pipes and the concrete. Signs of a slab leak include a warm spot on the floor the sound of running water when no taps are on or an unexplained increase in your water bill. We offer specialized slab leak repair services.
Should I repipe my house with copper or PEX?
Both copper and PEX are excellent piping materials. Copper is durable and has a long track record but it is more expensive and can be susceptible to pinhole leaks in hard water areas. PEX (cross linked polyethylene) is flexible cheaper and highly resistant to scale and corrosion. For many homeowners in Anaheim we recommend PEX for its durability and cost effectiveness. We can help you decide which material is best for your specific property.
How do you find a hidden water leak?
We use advanced leak detection technology to find leaks without tearing up your walls or floors. This includes acoustic listening equipment that amplifies the sound of escaping water and thermal imaging cameras that detect moisture patterns. This allows us to pinpoint the exact location of the leak for a precise fix leaking pipe in wall repair.
Fixture Installation and Kitchen Plumbing Questions
Can you install a faucet I bought myself?
Yes we are happy to provide faucet installation for fixtures you have purchased. We will inspect the faucet to ensure it is compatible with your sink and plumbing before we begin. We can also provide recommendations on high quality brands if you have not made a purchase yet.
Why does my toilet keep running?
A running toilet is usually caused by a faulty flapper valve that is not sealing properly allowing water to leak from the tank into the bowl. It can also be caused by a defective fill valve or a float that is set too high. While it may seem minor a running toilet can waste hundreds of gallons of water a day. We provide toilet repair services to fix these internal components quickly.
My shower temperature fluctuates. Can you fix it?
Yes fluctuating shower temperatures are often caused by a faulty shower valve or a pressure imbalance in the system. If someone flushes a toilet and you get scalded it indicates that the pressure balancing valve is not working correctly. We offer shower valve replacement plumber services to ensure you have a safe and comfortable shower experience.
Do you install garbage disposals?
Yes we offer both garbage disposal installation and repair. If your current unit is humming but not grinding it might be jammed. If it is leaking or dead we can replace it with a new high performance model. We also handle the electrical and dishwasher connections to ensure everything works seamlessly.
Garbage Disposal Questions
What can I put down my garbage disposal?
Garbage disposals are designed for soft biodegradable food waste. You can put fruit and vegetable scraps cooked meat and small amounts of coffee grounds down the disposal. You should avoid fibrous items like celery and corn husks starchy foods like pasta and rice and hard items like bones and fruit pits. Never pour grease or oil down the disposal as it causes clogs.
Why does my garbage disposal smell bad?
Bad odors are caused by rotting food particles trapped in the disposal unit. To clean it you can grind up ice cubes and lemon peels. The ice helps scrub the blades while the lemon provides a fresh scent. You can also use a mixture of baking soda and vinegar to kill bacteria.
My disposal is jammed. What should I do?
If your garbage disposal jammed won’t turn first make sure the switch is off. Look for the reset button on the bottom of the unit and press it. If that does not work you can use a hex key to manually rotate the impeller blades from the bottom. If you are not comfortable doing this or if it remains stuck contact us. Do not put your hand inside the disposal.
Gas Line Services Questions
Do you install gas lines for outdoor grills?
Yes we provide gas line installation for outdoor amenities including barbecue grills fire pits and pool heaters. Running a dedicated natural gas line to your grill means you never have to worry about running out of propane in the middle of cooking. We ensure all connections are secure and compliant with safety codes.
How do I know if I have a gas leak?
Signs of a gas leak include a smell of sulfur or rotten eggs a hissing sound near gas pipes or dead vegetation near underground gas lines. If you suspect a leak go outside call 911 immediately as this is a serious emergency that needs urgent attention. Once the site is safe we can perform the gas line repair.
Commercial Plumbing Questions
How is commercial plumbing different from residential?
Commercial plumbing systems are generally larger and more complex than residential ones. They experience higher usage volumes and must adhere to different building codes. Commercial fixtures are designed for durability and ease of maintenance. We provide specialized commercial plumber services to meet the needs of businesses including grease trap cleaning commercial water heater repair and urinal installation.Do you offer maintenance contracts for businesses?
Yes we believe that preventative maintenance is crucial for businesses to avoid costly downtime. We can create a schedule to inspect your plumbing system clean drains and test backflow prevention devices. This helps identify issues before they become emergencies allowing you to focus on running your business.General Maintenance and Prevention Questions
How can I prevent frozen pipes?
While Anaheim has a mild climate freezing temperatures can occur. To prevent frozen pipe repair in winter insulate any pipes located in unheated areas like attics crawl spaces or garages. On particularly cold nights you can open cabinet doors to allow warm air to circulate around pipes under sinks and let faucets drip slightly to keep water moving.
Is hard water bad for my plumbing?
Yes hard water is very common in Anaheim and it can be detrimental to your plumbing. The minerals in hard water cause scale buildup in pipes water heaters and fixtures. This reduces efficiency and can lead to premature failure. We can install water softeners or water conditioners to protect your home from the effects of hard water.
What should I expect during a plumbing inspection?
During a home plumbing inspection our technician will check all visible pipes fixtures and appliances. We test water pressure inspect the water heater for signs of corrosion check for leaks under sinks and around toilets and inspect emergency shut off valves. We provide you with a report of our findings and recommend any necessary repairs or maintenance.
Contact Us
How do I schedule an appointment?
Scheduling an appointment is easy. Simply contact us and our friendly staff will assist you. We will ask about the nature of your plumbing issue and find a time that works for you. For emergencies we will dispatch a technician to your location immediately.
Why should I choose Anaheim Plumbing Pros?
We are dedicated to providing the highest level of service to our community. We are skilled honest and reliable. We take pride in our work and strive to exceed your expectations on every job. Whether you need a simple drain cleaning or a complex sewer line replacement you can trust us to get the job done right.
Service Areas
We are proud to serve the following zip codes in Anaheim California:
- 92801
- 92802
- 92804
- 92805
- 92806
- 92807
- 92808
- 92809
- 92812
- 92814
- 92815
- 92816
- 92817
- 92825
- 92850
- 92899
We also provide plumbing services to the surrounding cities and towns:
- Fullerton 92831 92832 92833
- Placentia 92870
- Orange 92867 92868 92869
- Garden Grove 92840 92841
- Stanton 90680
- Buena Park 90620 90621
- Cypress 90630
- Yorba Linda 92886 92887
- Villa Park 92861